PROMPTFORGE · LEGAL & TRUST

Refunds & reconciliation

Draft · launch review pending

Updated 26 October 2026

Reconciliation requests

If a payment is duplicated, misdirected, not credited or credited differently from the confirmed order, retain the order reference and payment proof for support. Never send passwords, OTPs or full bank statements.

Refund handling

The supplier will review the order, transaction and services already used to determine a remedy. Mandatory statutory refund rights remain unaffected. Detailed commercial conditions, timelines, fees and refund methods await owner approval; no blanket “no refunds” rule is imposed.

Before paying

Check the plan, credit amount, top-up expiry, render/sandbox allocation and transfer memo. Sales should open only after the owner publishes the final refund policy and an operating support channel.

Supporting PromptForge

Donations are voluntary and come with no benefits, credits or plans, and do not change your current plan. If you sent the wrong amount or were charged twice, keep the order code and receipt and contact support for reconciliation like any other order.